Veel Gestelde Vragen

Beterboeren is an online platform committed to delivering fresh, local farm products and artisan products directly to your home. We promote sustainability and support local communities.

We offer a wide range of products including fresh vegetables, fruits, dairy products, honey and more, all sourced from local farmers and producers.

Our delivery area may vary, but we aim to be available in as many communities as possible. Please check our website or contact our customer service to see if we deliver to your area.

You can easily order via our website. Choose the products you want, add them to your shopping cart, follow the steps to place your order and select the desired delivery date.

We offer the option to order on Wednesday and receive your products on Saturday. This way you can enjoy fresh farm products at the weekend.

At Beterboeren we are committed to sustainability. We minimize our carbon footprint by using eco-friendly delivery options and promoting local products.

If there are any problems with your order, please contact our customer service immediately. We will do our best to solve any problems.

You can contact us via info@beterboeren.nl, or use the contact form on our website.

Subscribe to our newsletter and follow us on social media to stay informed about our offers, updates and new products.

Delivery costs are only €4.95 and are waived for orders over €20.

Yes, changes to your order can be made up to 24 hours after placing it via our customer service portal or by contacting our support.

We strive to also offer a range of organic products, but this is not yet the case. Our products are fresh and straight from the farms and we only work with suppliers who have the best interests of people, animals and nature in mind.

We accept various payment methods including iDEAL, credit card and PayPal.

Our website uses SSL encryption to protect your personal data and we follow strict privacy guidelines in accordance with the GDPR.

Click on 'create an account' at the top of our website and fill in the required details to create your account.

Yes, our customer service team is available via email, and chat for all your questions.

For special requests, please contact our customer service team directly. We will do our best to fulfill your request.

Feedback or complaints can be submitted via info@beterboeren.nl.

Yes, that is possible, on the relevant page of our partners on our site you can find the contact details of our partners at the bottom. We strive to charge the same prices as our partners as much as possible. In some cases there is a difference, this is due to costs we have to incur for service, website, personnel and packaging. The advantage of BeterBoeren is that you can have your fresh groceries delivered to your home for a relatively low price and at a competitive shipping rate. In addition, if you order for at least €20, the shipping costs will be waived. When it comes to actually visiting our partners, we are working on “viewing days” where we can take our customers on an excursion! If there is anything else we can do for you, we would of course like to hear from you.